F.A.Q.
What is Refdoc? What is the philosophy behind Refdoc? What content is available on Refdoc What is BibCnrs ? How far back do the document records go? Who can benefit from Refdoc? Who can benefit from Refdoc? How can I access Refdoc? I am a new user: how can I access Refdoc? I already have a user account and a Refdoc account: how can I access Refdoc? What is Renater's "Education-Research" identity federation. What is Renater? What is identity federation? What is the point of it? My Refdoc Account How do I open a Refdoc account? I haven’t received the confirmation message for my account. What should I do? I’ve forgotten my password, what should I do? Where can I modify my account information and details? Searching on Refdoc Is Refdoc compatible with different web browsers? What is the difference between a simple search, an advanced search and browse through collections? What is the maximum number of references given in the search results list? What sort and filter functions are available on the results lists? What do the highlighted zones mean in an article record or in a search results list when you search through collections? What is the document record export feature? The benefits of my User Account I can’t find the document reference I want in the results list, how can I order this document? What does CIL mean in the delivery modes and times which are displayed? What goes in the back-up basket? How can I modify the maximum copyright threshold of my User Account? Specific communities - French Higher Education and Research and public sector organizations in France and other countries. My order basket What is the method of payment? Specific communities - French Higher Education and Research and public sector organizations in France and other countries. How long do orders stay active in my basket? Tracking my orders What sort functions are available for order tracking? How long is information for tracking my orders kept? If I order using the file transfer method, do I get notification that my file has been received? The levels of rights of users What does an account administrator have the right to do? I am the administrator of an account, how can I create users? Is there a maximum number of users per administrator? What is the difference between a standard user and a full user? I am a standard user or a full user, do I need to create a Refdoc account? Copyright What is Copyright? The paper copyright fee for a document from the Inist-CNRS collection The paper copyright fee for a document from a collection outside France Refdoc and Open Access How do Open Access documents stand out in Refdoc? Which are the databases harvested by Refdoc? What is HAL? What is ORBi? What is Persée? What is Revues.org? What is PubMed Central?   What is Refdoc? What is the philosophy behind Refdoc? Refdoc is a catalogue which can be used to consult bibliographic records and order document copies.
Access is strictly reserved to members of the CNRS (National Center for Scientific Research), French Higher Education and Research and public sector communities in France and other countries.
In this repository, documents are flagged as being: - on a Institute's disciplinary field which can only be accessed by members of CNRS laboratories - accessible for all users in a free open access database - available in the form of reprographical copies - free for all members of the CNRS (National Center for Scientific Research) community.
IMPORTANT NOTE: document copies are strictly reserved for members of the CNRS community. You cannot in any case cede these rights to any other type of user.
- for a fee and on the condition the French Copyright Clearing Centre (CFC) has given its authorization for members of the French Higher Education and Research community and public sector communities in France and other countries.
IMPORTANT: document copies are strictly reserved for members of the Higher Education and Research community. You cannot in any case cede these rights to any other type of user.
What content is available on Refdoc 54 million records of articles, books, conference proceedings etc. in the fields of Science, Technology, Medicine, Humanities and Social Sciences are indexed. The articles from 178,000 different series and 400,000 monographs are listed. What is BibCnrs ? BibCnrs is the portal providing access to the CNRS's digital document resources. The access is reserved to members of the CNRS. (To know more: https://bib.cnrs.fr/category/faq-en/).
It is the result of the overhaul of the 6 former CNRS portals - BiblioSciences, BiblioSHS, BiblioST2i, BiblioPlanets, BiblioVie and TitaneSciences.
Each of the 10 CNRS institutes can access the specific interface for its disciplinary field via records with the icon on Refdoc: BibCnrs INSB, BibCnrs INC, BibCnrs INEE, BibCnrs INSHS, BibCnrs INSIS, BibCnrs INSMI, BibCnrs IN2P3, BibCnrs INP, BibCnrs INS2I and BibCnrs INSU. Access is currently being set up to the different interfaces via Refdoc bibliographic records. How far back do the document records go? You can access documents from 1823 up to the present day. Refdoc is updated daily. Who can benefit from Refdoc? Who can benefit from Refdoc? Only members of the CNRS (National Center for Scientific Research) community, members of the French Higher Education and Research community and those in public sector communities in France and other countries may use Refdoc. CNRS rights holders:
- all those who belong to a CNRS unit.
French Higher Education and Research rights holders:
- those who belong to French state research and higher education organizations,
- students in France (upon presentation of a valid student card). Public sector rights holders in France and other countries are:
- anyone belonging to a French public sector organization
- anyone belonging to a public sector Research or Higher Education organization in other countries How can I access Refdoc? I am a new user: how can I access Refdoc? To access Refdoc you need to:
1. Open a user account (User Account)
2. Then create a Refdoc account (Create an account)
Your user support representative is there to help you with the creation of your Refdoc account and linking this to your user account: contact-utilisateur@inist.fr I already have a user account and a Refdoc account: how can I access Refdoc? Please log in directly on www.refdoc.fr using the identifiers for your Refdoc account: Refdoc e-mail address and password What is Renater's "Education-Research" identity federation. What is Renater? The mission of the Public Interest Group RENATER, the French National Telecommunications Network for Technology, Education and Research, is to federate telecommunication infrastructures by offering a high quality, efficient, secure and innovative network and services to respond to the requirements of French Education and Research. The organizations which belong to GIP RENATER are: CNRS, CPU, CEA, INRIA, CNES, INRA, INSERM, ONERA, CIRAD, Irstea, IRD, BRGM, and the French Ministry of Education and Research. RENATER operates the Education-Research Federation which represents a circle of trust with identity and service providers. It brings together identity providers and secure services for member establishments using the SAML standard (Security Assertion Markup Language). What is identity federation? The Education-Research Federation is a service provided by GIP RENATER which offers a trustworthy technical framework enabling participants to secure and simplify access to Web resources, via identity federation mechanisms. Identity federation provides simplified and secure access to websites with controlled access such as distance learning platforms, document portals, business applications, etc. What is the point of it? Thanks to identity federation, you use the same user name and password for each site. You sign in on your establishment's usual authentification page using your professional e-mail address. Identity federation responds to the organizations' need for mutualization and helps ensure the French Data Protection Act is respected. To find out more: https://services.renater.fr/federation/introduction/a-quoi-ca-sert For members of the CNRS community, the identity federation provider enables rights holders to access their BibCnrs disciplinary interfaces directly via Refdoc without having to enter their Janus login/password a second time. My Refdoc Account How do I open a Refdoc account? You can create your account on the Refdoc home page: "New user : Create my account". For members of the CNRS (French National Center for Scientific Research) and French Higher Education and Research, the forms to set up an account are accessible if you log in via Renater's 'Education-Recherche' identity federation. For those working in the public sector in France and other countries forms to set up an account are accessible at "please create an account". I haven’t received the confirmation message for my account. What should I do? First, please check that the e-mail we sent for the confirmation of your account wasn’t blocked by a spam filter on your e-mail account. Perhaps there was also an error in the e-mail address you entered when opening your account. If that may be the case, please try to open a new Refdoc account with the correct address. If the problem continues, please contact your User Support Representative: contact-utilisateur@inist.fr I’ve forgotten my password, what should I do? You are logging in using Renater's 'Education-Research' identity federation: please contact your identity provider.
If you have modified your access to Refdoc for the authentification of identity federation, you will conserve this mode of connection to Refdoc.
If you are directly logging into Refdoc, please click on "I have forgotten my password". You will receive an e-mail containing a link which you can click on to change your password which must be between 6 and 8 characters (letters and numbers). Where can I modify my account information and details? You can consult and modify your account details at any time on the "My Profile" page. Please click on "Modify my Refdoc account information". To modify your postal address or fax number, select the item you wish to change and click on "Modify". Searching on Refdoc Is Refdoc compatible with different web browsers? Refdoc is compatible with Internet Explorer (at least version 7 and only on PC), Mozilla Firefox and Google Chrome. Refdoc cannot be accessed using Internet Explorer on Macintosh because Apple® no longer supports this browser. What is the difference between a simple search, an advanced search and browse through collections? With a simple search you need to fill in just one field and the system searches on all reference fields. With an advanced search you can refine your search by filling in various fields such as general subject title, article title, author, identifier (ISSN, ISBN, DOI, E-ISSN, L-ISSN), PMID, year, volume, issue number, first page and last page. By default the system will search through the whole catalogue. You can also opt to just search documents from the last 5 years. With “browse through collections”, you can search for a journal using a title or an ISSN number. This enables you to browse through the collection. What is the maximum number of references given in the search results list? There is a maximum of 1000 references that can be displayed on the search results list. What sort and filter functions are available on the results lists? On the results list you can: - sort items: ¤ by year of publication, in ascending or descending order - filter results: ¤ using the icon  which signifies that: the document is available via a Institute's disciplinary field on BibCnrs (access to these portals is only available for CNRS laboratories). ¤ according to the type of document, whether or not there is an abstract of the document, the language of the document (as long as the language field is included in the reference concerned). The icon indicates that reprographical reproductions of the document might be authorized and that copies could be ordered. The icon indicates that the document is available in open access. See the page "Refdoc and Open Access". What do the highlighted zones mean in an article record or in a search results list when you search through collections? You can click on all highlighted zones to access the title, ISSN or years of the journal you found when running a search through collections. What is the document record export feature? You can use the "export" button to export a reference to other bibliographic reference management software programmes. Different export formats are available: * Export to Endnote, Procite, Rerefence Manager... (in RIS format) ¤ Export in txt format ¤ Export in BibTex format ¤ Export to Mendeley ¤ Export to Zotero. Records can only be exported one by one. The benefits of my User Account I can’t find the document reference I want in the results list, how can I order this document? Please click on the "Form" button at the bottom of the results list to complete or fill in the reference of the document you require. If you have a bibliographic reference in the RIS (Research Information Systems) format, you can either: - upload a file - paste a feed. In this way, the necessary bibliographical data will automatically be filled into the right fields. What does CIL mean in the delivery modes and times which are displayed? C.I.L. : Complementary Identification & Localization Your order requires Complementary Identification and Localisation to find the document you want. Our information specialists will add to the document references provided and send your request to a library in our referral library network. The document will be sent to you within 6 weeks if it is available. The maximum six-week turnaround time is just for reference and our team will do their utmost to get your document to you as quickly as possible. In fact, of all orders are supplied within 48h from either INIST’s own collections or those of our partner back-up libraries. The copyright fee displayed corresponds to the maximum copyright threshold you specified to us. Specific communities - French Higher Education and Research and public sector organizations in France and other countries. What goes in the back-up basket? All orders from the Form (mentioned above) and the C.I.L. orders will be put in the back-up basket. These orders are delivered by post only. The maximum copyright fee is on display on your user profile. ***Only applies to those in French Higher Education and Research*** How can I modify the maximum copyright threshold of my User Account? Specific communities - French Higher Education and Research and public sector organizations in France and other countries. Please send an e-mail to your User Support Representative: contact-utilisateur@inist.fr Without any indication from you, the default amount will be the copyright fee applicable in France, i.e. 4.97 Euros before tax. My order basket What is the method of payment? Specific communities - French Higher Education and Research and public sector organizations in France and other countries. You pay for your orders using:- Your user Account At the start of each month you will receive a bill corresponding to your orders for the previous month. You can pay your bill by cheque or direct debit. How long do orders stay active in my basket? Counting from the last modifications to your order basket, orders stay active in the basket for 60 days. Tracking my orders What sort functions are available for order tracking? You can sort the information on your order by: - order number - user (name only) - order status (being processed, processed or cancelled) - delivery method - delivery turnaround time - User Account number - progress of the order - start date (date the order was placed) - end date - reader reference. How long is information for tracking my orders kept? You can access the information concerning your orders and their status for 3 months. If I order using the file transfer method, do I get notification that my file has been received? When your order file has been checked and approved, Inist will send you an e-mail confirming reception of that order file. The levels of rights of users What does an account administrator have the right to do? An administrator can search, select and confirm his/her own order. He or she can also create standard and full users and choose the User Account(s) these users are linked to.  A mail will be sent to the user informing the account to which he/she has been linked.  An administrator can modify, approve or reject a standard user’s orders and can track his/her own orders and the orders of all his/her users.  I am the administrator of an account, how can I create users? On the "My Profile" page, please click on "Manage my users". Here you can create, modify or delete standard users and full users. Is there a maximum number of users per administrator? No, an administrator can create an unlimited number of users. What is the difference between a standard user and a full user? A standard user can search and select documents then sends his/her orders to the administrator for approval. A full user A full user can search, select and confirm his/her own orders. I am a standard user or a full user, do I need to create a Refdoc account? Both standard and full users need to have a Refdoc account to order items. If your administrator links you to an account and you do not yet have a Refdoc account, a mail will be sent to you asking you to open your Refdoc account. Copyright What is Copyright? The copyright or reproduction rights fee is added to the price of the document copy and the amount depends on whether the document is from France or not and the delivery method chosen. For documents from our referral libraries abroad, the copyright and reproduction rights fees will depend on the rates in each country. The paper copyright fee for a document from the Inist-CNRS collection A flat fee of 4.97 Euro before tax for for those in French Higher Education and Research or public sector organizations in France and other countries per document will apply and will be paid in full to the CFC (French Copyright Clearing Centre).
The copyright fee for the CNRS community is 1.99 Euros before tax per document. This is paid in full by the Inist-CNRS to the CFC.
The paper copyright fee for a document from a collection outside France In some countries copyright law mandates that users be charged a copyright fee. This fee may vary between 2 euros and 100 euros (excluding taxes) depending on the publisher.This legislation applies to the CNRS and French Higher Education and Research communities and those in public sector organizations in France and other countries.
For communities in French higher education and research and the public sector in France and other countries you must specify to us the maximum fee you are willing to pay by contacting your user support representative: contact-utilisateur@inist.fr. Without any indication from you, the default amount will be the copyright fee applicable in France, i.e. 4.97 Euros before tax.
As part of our agreement with the CFC we can only provide a maximum of 10% of a book and 30% of a publication. Refdoc and Open Access How do Open Access documents stand out in Refdoc? As part of its mission to provide access to Scientific and Technical Information and given the rapid evolution of Open Access, Inist-CNRS has set up a procedure which notifies in search results the documents available both through RefDoc and in Open Access.
Once you have done a search in Refdoc, an icon in the result lists indicates that the corresponding documents can be found in some open archives and Open Access journal portals. By clicking the icon, you will display a list of websites (URL links) where the corresponding document is available either as a pre-print (non-final version of the article before its final publication) or a post-print (definitive author's version after acceptance by a review committee).
Example : http://www.refdoc.fr/Detailnotice?idarticle=54401075.
To date, more than 1 600 000 records available in RefDoc link to Open Access resources.
There are two steps to the process of searching for and comparing references:
- the first compares the DOI (Digital Object Identifier) of each harvested reference with the DOIs on Refdoc
- the second consists of comparing all the words in the article title of each harvested reference with all Refdoc's document references. If there is an ISSN in the harvested reference this will also be used to enhance the quality of the comparative search.
If you find any examples of erroneous or missing comparative searches please contact us at contact-utilisateur@inist.fr.
Which are the databases harvested by Refdoc? Refdoc harvests the following databases to link to Open Access documents, but other open access databases will be made available for searches in 2016:
- HAL (Hyper Articles en Ligne)
- ORBi (Open Repository and Bibliography)
- Persée
- Revues.org.
- PubMed Central
What is HAL? The multidisciplinary open archive HAL is a multidisciplinary open archive that was designed to allow the deposit and dissemination of published or unpublished research articles and theses coming from French and international research institutions, public or private laboratories. It is run by the Centre for Direct Scientific Communication (CCSD), a joint service unit of the National Centre for Scientific Research. To date, HAL hosts 410,000 full text documents in all fields of research.
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What is ORBi? ORBi is the name of the University of Liège's "digithèque" which has two main component parts:
- an institutional library which indexes the University's members' publications dating back at least as far as 2002
- an institutional deposit repository containing full text digital versions of all articles published by members of the University of Liège since 2002.
ORBi currently has a collection of over 110,000 multidisciplinary records with 89,600 available in full text versions.
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What is Persée? Persée is an e-publishing programme for French language journals in the Social Sciences and Humanities, launched in 2003 by the French ministry for Higher Education and Research. 170 journal collections are available on this portal, which represent over 530 000 full text documents. The Persée unit is currently changing its status to become a joint service unit, based on an association between PRES Université de Lyon Saint-Etienne, Ecole Normale Supérieure de Lyon and the National Centre for Scientific Research (Centre National de la Recherche Scientifique – CNRS).
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What is Revues.org? Revues.org is a journal and book collection platform in the Social Sciences and Humanities. It was developed by the Centre for Open Electronic Publishing (Centre pour L’édition Electronique Ouverte – CLEO) a joint service unit of the National Centre for Scientific Research (CNRS). To date, Revues.org provides access to more than 420 ejournals and 12 ebook collections.
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What is PubMed Central? PubMed Central (PMC) is a free archive of biomedical and life sciences journal literature at the U.S. National Institutes of Health's National Library of Medicine (NIH/NLM). In keeping with NLM’s legislative mandate to collect and preserve the biomedical literature, PMC serves as a digital counterpart to NLM’s extensive print journal collection. Launched in February 2000, PMC was developed and is managed by NLM’s National Center for Biotechnology Information (NCBI). To date, 4.1 MILLION Articles are archived in PMC.
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