Détail de la notice
Titre du Document
ISO certification and the Department of Defense
Auteur(s)
SCOTT H. ; KUEHN R. G.
Résumé
The leaders of the United States Government are advocating a new way of doing business, because the Department of Defense (DoD) budget has been declining since the Reagan administration. With this decline comes the realization that private industry and the government can no longer afford the detailed government funded standards and related management bureaucracy. The value added by these standards is not visible to the higher levels of the DoD. In an economy that is turning global, an international (non-governmental sponsored) standard such as ISO 9000 (ISO) has high appeal. ISO does not do away with standards, it is one. ISO provides uniformity and standardization via training of registrars, certification of processes, and periodic audits. A more consistent set of audit findings allows managers to focus on product and functional issues. The Coast Guard Yard at Baltimore, Maryland and the Naval Surface Warfare Center Carderock Division are already certified and the Naval Surface Warfare Center Crane Division is now joining them. The lessons learned are: know the registrar, plan, work the plan, and learn from others. Most of all, get management support at all levels.
Editeur
Blackwell
Identifiant
ISSN : 0028-1425 CODEN : NVEJAX
Source
Naval engineers journal A. 1997, vol. 109, n° 5, pp. 77-81 [bibl. : 13 ref.]
Langue
Anglais
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